It is a bicycle that incorporates a pedal aid system. It consists of a motor, a battery and a control system integrated into a traditional looking bicycle. It allows you to go farther, faster and with less effort.
Yes, but pedaling is assisted. Depending on the effort and speed, the bicycle responds with the level of help you need.
No. In accordance with European regulations (EN 15194: 2009), electric bicycles are considered conventional bicycles, for the purpose of circulation, provided that:
1. The assistance of the engine is carried out only when pedaling.
2. Pedaling assistance is limited to 25 km/h.
3. The rated power provided for the assistance (engine) is at most 250 W.
The rest of motor bikes are considered electric mopeds. Therefore they do not need to be licensed, insured or registered.
You do not need a driving license to drive the oh!bike factoria bicycle. You do not need insurance.
No, the bicycle is designed to be used outdoors. It has been tested and certified.
The recommended pressure is 4 bars.
It requires practically no lubrication, but we do recommend that you occasionally apply a few drops of Teflon to the belt. Just a small amount, then spin the pedal and it will lubricate the entire gear unit. This will be enough.
If you have any questions, please email us at service@carmelabikes.com
The battery life is approximately 50 km. It can vary depending on weight and manner of riding.
4 hours to reach 100%.
In Eco mode (yellow), the engine gives the same force to the front wheel as you do on the back. In Power mode (green), this pedal assistance is multiplied by 3.
It is an aid for specific moments. Increase pedal assistance by 40%. Perfect for starts and slopes.
On the power button there are 8 green LEDs that, when are all on, indicate 100% of the battery. As the battery runs out, they go off one by one.
On the power button there are 8 green LEDs that, when are all on, indicate 100% of the battery. As the battery runs out, they go off one by one.
It works the same way. You just need the key to extract it.
Having it there keeps the bike in perfect balance, it also reduces maintenance costs and does not wear out the transmission. It implies that the bicycle has two motor wheels: the one of the rear turns with the physical force, transmitted by the belt, and one in front produced by the assistance of the battery.
It is a size that allows the maneuverability of the smaller wheels (20 “or 16”) and at the same time has the stability of larger wheels (26 “).
Check our website to see all our recommended accessories. In addition, you can also use those accessories with Klickfix anchorage.
On the Carmela Bikes website, or at any of our distributors. If you wish to contact us, please write to info@carmelabikes.com.
Yes. During the purchasing process we will ask you for your shipping address. All shipping costs are included for any purchase over 150 €.
Sure! Online payment is extremely trustworthy. We work continuously to make you feel safe when entering your payment information into the Carmela Bikes website. The Carmela Bikes website uses a secure SSL (Secure Socket Layer) payment system.
Payment can be made either by bank transfer, or by credit or debit card.
The delivery period is 5-7 working days, depending on the country and city of delivery.
We recommend visiting our distributors, they know our bicycle as well as ourselves. Check the nearest distributor here.
If you do not have a dealer nearby, please contact us through the mail service@carmelabikes.com
Oh Bike Factoria offers a two-year warranty for any manufacturing defect.
Send an email to service@carmelabikes.com with an explanation of the problem with the bicycle and photographs of the affected part.
Testing the bike is completely free of charge and without obligation. Just call us (+34 931 187 533) or write to info@carmelabikes.com and tell us the city you live in. If we do not have any retailer close to you, we will contact your preferred bikeshop.
If you prefer, you can buy a bike with a 15-day guarantee to try it out and return it without any obligation. We’re sure you’ll like it, but if you don’t, tell us and we’ll refund your order. The bike must be in perfect conditions and in its original packaging.
Yes, from the moment that the carrier delivers the bicycle to the meeting point (private address or click and collect store) you have 15 calendar days to get in touch with us by phone or by e-mail customer service@carmelabikes.com
The bike must be in perfect conditions and in its original packaging.
The bike must be in perfect conditions and in its original packaging.
Send an email to service@carmelabikes.com and we inform you about the procedure to follow.